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Troubleshooting and support

Open the user manual while using the piano

Whether you're using the Garritan Abbey Road Studios CFX Concert Grand standalone player, or as a plug-in, help is a click away.

To open the user manual from within the Garritan Abbey Road Studios CFX Concert Grand, click the Help button in the lower-right corner.

The most up-to-date user manual can be found online at garritan.com/user-manuals.

Troubleshooting and support

If you're having trouble or are experiencing a technical problem while using the Garritan Abbey Road Studios CFX Concert Grand, there are many resources available to you at garritan.com/support to help solve your problem. To open garritan.com/support from within the Garritan Abbey Road Studios CFX Concert Grand, click the Info button, and then click the Support button.

If you're still experiencing a problem, give our Support team a call at (952) 937-9611. To see all the ways you can reach us, click here.

If you do need to get in touch with support, write down the version of the CFX Concert Grand and ARIA Engine you have installed, and provide it to the Support team.

 

 

User Manual Home

CFX Concert Grand User Manual - Last built 6/12/2014

7615 Golden Triangle Drive, Suite M

Eden Prairie, MN 55344-3848